Scott Zeller, MD
Chief of Psychiatric Emergency Services for the Alameda Health System
“John,” a 28-year-old man, is brought to a small community hospital emergency department (ED) after difficulty at home; he is at the time of arrival yelling at his mother and pulling painfully at his hair. John’s mother, who lives in the suburbs of a metropolitan area, is employed full-time as a software engineer and is prominent in the local community. Her employer-sponsored health insurance does not include coverage for John, but he does have Medicare.